What are your options?

As described in the ‘Types of Help’ section, there are several different types of support that you may be able to access, depending on what services your organisation provides and your geographical location. As a reminder, these can include:

Services your organisation may provide

In-house peer-support networks
Employee assistance counselling

Other support services

Doctor/ General Practitioner (GP)
Mental health professional
Free support services
Emergency services (Accident & Emergency Department)

Go to ‘Types of Help‘ in this Hub, to find information on the benefits of different forms of support.

Accessing your organisations support services

Larger organisations

At the bottom of this app you will see icons. If you click on ‘Company’ you will find information and contact details for any wellbeing services available to you through your organisation.

Smaller organisations

The icon at the bottom will only provide contact details for SafeHaven. To access wellbeing support at your organisation, please contact the person responsible for HR/staff welfare.

Accessing free support services

Free support services can be a lifeline. They provide access to trained volunteers who will listen and provide confidential psychosocial support. Some services are available 24.7; many services are tailored to specific difficulties – that way you know you are talking with someone who really can better appreciate what you are experiencing.

Free support – UK

Below are a list of several free support services in the UK.

If you are based outside of the UK, it can be best to check what services are available local to where you are.

CALM Helpline

Confidential, anonymous support for men.
Call 0800 58 58 58
(Nationwide, open 7 days a week, 5pm to midnight. Calls are free from landlines, payphones, and all mobiles)

Call 0808 802 58 58
(London helpline, open 7 days a week, 5pm to midnight. Calls are free from landlines, payphones, and all mobiles)

https://www.thecalmzone.net/help/webchat/ (Webchat, open 5pm to midnight)

https://www.thecalmzone.net/

CRUSE Bereavement Care

Open 9:30am to 5pm. Mon & Friday and 9:30am to 8pm Tuesday, Wednesday & Thursday.
Call 0808 808 1677
www.Cruse.org.uk

MIND

MIND provide information and signposting to help people with mental health struggles, to know where to get local help, to understand treatment options and how to access advocacy services.

Open 9am to 6pm Mon – Friday.
Call 0300 123 3393
Text 86463

Email: info@mind.org.uk

NHS (non-emergency)

Call 111 if you need medical aid quickly but it is not an emergency

Papyrus

Papyrus is a national confidential helpline for any young people (under 35) at risk of suicide, or anyone worried about a young person at risk of suicide. The helpline is open 10am-10pm Weekdays, 2pm-10pm Weekend, 2pm-5pm Bank Holidays.

Call 0800 068 41 41
Email: pat@papyrus-uk.org

Text 07786 209697 Send a message (You do not have to give your name or location)
https://papyrus-uk.org/

Samaritans

Call 116 123(free)
Email: jo@samaritans.org
www.samaritans.org.uk

SANE

SANEline is a national out of hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness; including family, friends and carers.

Open 4:30pm to 10:30pm every day.

Call 0300 304 7000

Email: info@sane.org.uk

Survivors of Bereavement by Suicide

Open 9am to 9pm Mon – Friday.

Call 0300 111 5065

Uksobs.org

Switchboard LGBT+ Helpline

Switchboard provides a one-stop listening service for LGBT+ people on the phone, by email and through instant messaging. The service is open 10am-10pm every day. All volunteers are self-identifying LGBT+.

Call 0300 330 0630
Email: chris@switchboard.lgbt

The Silver Line

Friendship and advice to older people. The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Call 0800 4 70 80 90
https://www.thesilverline.org.uk/